{"id":224,"date":"2026-02-19T14:51:32","date_gmt":"2026-02-19T14:51:32","guid":{"rendered":"https:\/\/spec2k.davecanmakeitwork.co.uk\/?page_id=224"},"modified":"2026-02-19T19:18:35","modified_gmt":"2026-02-19T19:18:35","slug":"contact-support","status":"publish","type":"page","link":"https:\/\/spec2k.davecanmakeitwork.co.uk\/index.php\/contact-support\/","title":{"rendered":"Contact Support"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-3cb70393 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h2 class=\"wp-block-heading has-text-align-center has-ast-global-color-4-color has-text-color has-link-color wp-elements-9a494098157281e8dd4bfc316048cdbf\">Dedicated Spec 2000 Support<\/h2>\n\n\n\n<p class=\"gb-text gb-text-c9c181c4\">Our specialised support department is here to provide first-class assistance. We ensure your global supply chain stays connected and compliant.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-55b972f4 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-56613cde\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-d95e5ae9\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-d62995bb\"><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-2f3a4bbb alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-06fa4d2b\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-9c92ced7      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"phone\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M511.2 387l-23.25 100.8c-3.266 14.25-15.79 24.22-30.46 24.22C205.2 512 0 306.8 0 54.5c0-14.66 9.969-27.2 24.22-30.45l100.8-23.25C139.7-2.602 154.7 5.018 160.8 18.92l46.52 108.5c5.438 12.78 1.77 27.67-8.98 36.45L144.5 207.1c33.98 69.22 90.26 125.5 159.5 159.5l44.08-53.8c8.688-10.78 23.69-14.51 36.47-8.975l108.5 46.51C506.1 357.2 514.6 372.4 511.2 387z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\">Call the Helpdesk<\/h3>\n\n\n\n<p class=\"gb-text\">For urgent technical issues or disaster recovery assistance, contact our UK-based team directly.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone: +44 (0)1903 821554<\/li>\n\n\n\n<li>SITA\/ARINC: HDQMLXA<\/li>\n<\/ul>\n\n\n\n<p class=\"has-small-font-size\">Available during standard GMT business hours<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-8989198b\">      \n\t\t\t<div class=\"uagb-icon-wrapper uagb-block-0b1fde4e      \"\n\t\t\tstyle=\"\" >\n\t\t\t\t\t\t\t\t\t<span class=\"uagb-svg-wrapper\" \n\t\t\t\t\t aria-label=\"envelope\"\t\t\t\t\ttabindex=\"0\">\t\t\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 512 512\" role=\"graphics-symbol\" aria-hidden=\"false\" aria-label=\"\"><path d=\"M464 64C490.5 64 512 85.49 512 112C512 127.1 504.9 141.3 492.8 150.4L275.2 313.6C263.8 322.1 248.2 322.1 236.8 313.6L19.2 150.4C7.113 141.3 0 127.1 0 112C0 85.49 21.49 64 48 64H464zM217.6 339.2C240.4 356.3 271.6 356.3 294.4 339.2L512 176V384C512 419.3 483.3 448 448 448H64C28.65 448 0 419.3 0 384V176L217.6 339.2z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n<h3 class=\"wp-block-heading\">Email Support<\/h3>\n\n\n\n<p>For non-urgent technical questions or configuration requests, drop our dedicated experts an email.<\/p>\n\n\n\n<p class=\"gb-text\"><a href=\"mailto:support@blueflag.co.uk\" type=\"link\" id=\"email:support@blueflag.co.uk\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">support@blueflag.co.uk<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-42a16138 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-002d793a\">\n<h2 class=\"wp-block-heading\">Open a Support Ticket<\/h2>\n\n\n\n<p class=\"gb-text\">Please provide as much detail as possible, including specific Chapter references or error codes, so our specialists can resolve your issue swiftly.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-e4e1caa3\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f235-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"235\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/224#wpcf7-f235-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"235\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f235-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Company Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"company-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"subject\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"subject\"><option value=\"Order Admin\">Order Admin<\/option><option value=\"Repair Admin\">Repair Admin<\/option><option value=\"XML Integration\">XML Integration<\/option><option value=\"General Enquiry\">General Enquiry<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Priority Level<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"priority\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"priority\"><option value=\"Low\">Low<\/option><option value=\"Normal\">Normal<\/option><option value=\"High\">High<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Issue Description (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"issue-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"issue-description\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit Ticket\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-6712f0a5 alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-1fa156d5\">\n<p class=\"gb-text gb-text-3c05145f\">Not a customer yet? Looking to implement Spec 2000 software?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-75a2104d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-ast-global-color-0-color has-ast-global-color-4-background-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/spec2k.davecanmakeitwork.co.uk\/index.php\/speak-to-an-expert\/\">Speak to an Expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-88a12fdb alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dedicated Spec 2000 Support Our specialised support department is here to provide first-class assistance. We ensure your global supply chain [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-224","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Support -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spec2k.davecanmakeitwork.co.uk\/index.php\/contact-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Support -\" \/>\n<meta property=\"og:description\" content=\"Dedicated Spec 2000 Support Our specialised support department is here to provide first-class assistance. 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